Addressing ambiguity head-on with cross-functional workshops that lead to team
alignment on the problem to be solved and defining a strategy for designing successful product solutions.
User Research
Develop a keen understanding of the motivations and needs of users that provide
insight into the riskiest aspects of a project, allowing the team to move forward confidently.
UX Design
Explore design concepts that address user needs through user flows, information
architecture, wireframing, and content requirements.
Prototyping
Validating design concepts through interactive prototyping to ensure the design
solutions successfully address user needs and are usable.
Visual Design
Adding pixel polish to make the final design aesthetically pleasing while also
enhancing the user's experience engaging with your product.
Featured Work
Drug supply management for clinical trials
Facilitated design-thinking workshops that aligned the team on who we were designing for, how they
currently worked and defining task flows and product architecture that would differentiate Korio.
Designed a cohesive product experience that served the unique needs of 3 core workflows: study setup and
maintenance, patient management with drug assignment and distribution, and drug supply management.
Launch of MVP resulted in the acquisition of 5 top biopharma customers with $3m ARR and securing $6.8m
in seed funding.
"Melissa asks great questions that helped us figure out what we needed
to include in our initial product offering. She helped us to stay focused on the problem needing to be
solved and for who instead of jumping to implementation."
Arvita Tripati
VP of Product at Korio
On-demand developer environments
Conducted user research and facilitated workshops to help DevZero improve prioritization and
differentiation from competitors.
Established on-going UX design practice by setting up frameworks for research and analysis, resulting in
clearer insights into how to improve customer engagement.
Adapted Material UI design system for rapid feature shipping
Within 3 months, DevZero was able to go to market and acquired their first 8 customers within 4 months.
"Melissa understands how startups need to work. In the first year or
so it's important to place bets and keep moving to get customers. Not many designers are willing to work
like this though. Melissa clearly thrives in this environment."
Jason Gonzales
UX & Product Management at DevZero
Research platform for understanding rare diseases
Designed a new product experience from scratch that enabled AllStripes to expand its product offering
into a new target market.
Collaborated with clinical researchers to define product requirements, information architecture, content
requirements, and wireframes.
Designed data-rich dashboards with robust interactions for exploring and analyzing patient data
intuitively.
AllStripes was acquired by Picnic Health, adopting the rich data and research platform to solidify its
role as the leader in patient-centered healthcare evidence generation.
"Melissa's strong domain knowledge, intuitive sense of user
experience, coupled with their keen eye for design has enabled our organization to rapidly prototype,
get feedback and launch a new product offering."
